PRODUCTS
Select the product you want to buy, choose the quantity and click on the “Add to Cart” button. Now you can continue Shopping, when you are finished visit the Cart page to proceed with the payment of your order.
If the purchase was successful, you will receive a confirmation email with a summary of the products purchased. Can’t find the email or something went wrong? Check your spam and / or junk mail or contact us for information.
Of course! Our site is optimized for all devices. You can make your purchases from your smartphone as well as from a PC or tablet.
Visit the “Cart” page by clicking the icon at the top right, then click on the “x” next to the product you want to remove to remove it from your cart.
PAYMENTS AND SHIPPING
On the site it is possible to make payments with Pay-Pal, bank transfer and Cash on delivery. For more information visit the page “Payments”
The products will be sent by Express Courier, delivery will take place within three working days for Italy, four days for Italy, Islands and Calabria, four days for Austria, France, Germany, Spain.
NB: Delivery times are indicative and are in no way binding for Gioielleria Sergio Tamburini; may vary in consideration of the order placed (for example product availability) or for other reasons dependent on the couriers in charge of shipping.
Shipping costs amount to the following amounts depending on the location:
- Italy 8 €
- Calabria, Sardinia and Sicily 18 €
- Islands, Provinces of Reggio Calabria, Catanzaro, Cosenza, Crotone, Vibo Valentia, Venice 10 € surcharge .
- Austria, Germany, Luxembourg, Belgium, Holland, Denmark, France, Switzerland, Great Britain € 15
- Spain € 18, Poland, Czech Republic, Hungary, Croatia, Serbia, Slovenia € 18
- Portugal, Estonia, Ireland, Latvia, Lithuania, Bulgaria, Romania, Slovakia, Sweden € 21
Collection on site:
The collection on site can be made by appointment agreed with the customer.
We ship throughout Italy, including the islands and in Europe in the following countries: Austria, Germany, Luxembourg, Belgium, Holland, Denmark, France, Switzerland, Great Britain, Spain, Poland, Czech Republic, Hungary, Croatia, Serbia, Slovenia, Portugal , Estonia, Ireland, Latvia, Lithuania, Bulgaria, Romania, Slovakia, Sweden
PERSONAL DATA
Are you already registered and you no longer remember your login password? Select the item “Forgot your password?” on the login page.
Here you can enter the email you used for registration, then you will receive an email where you can reset your password.
To change the shipping or billing address, go to the Addresses section of your Account and click edit, once you have made the changes save the new address.
Pursuant to the law, you have the right to request the cancellation of your account by sending an email to info@tamburinigioielli.com.
The subject must contain the request to cancel the account and the following must be marked in the email: name, surname, display name and email address (you can find the previous personal information in your account, in the Account Details section). Once the request has been made, the email will be taken over by our staff and then the account will be removed from the database as requested by you.
Log in to your account and go to the Orders section. Here you can view all the orders you have placed.